Refund policy
π Return & Refund Policy β AADHYAZONE
At AADHYAZONE, we strive to provide quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before placing an order.
π¦ Returns & Replacements
We offer a 7-Day Replacement Policy only in the following cases:
β Product received is damaged
β Product is defective
β Wrong product delivered
β Returns are not accepted for reasons such as change of mind, wrong selection by the customer, or personal preference.
β³ Replacement Request Timeline
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Requests must be raised within 7 days of delivery
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Requests after 7 days will not be accepted
π© How to Request a Replacement
Please email us at aadhya.zone130723@gmail.com with:
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Order ID
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Clear images or video showing the issue
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Brief description of the problem
Our support team will respond within 24β48 working hours.
π Replacement Process
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After approval, a replacement product will be shipped
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Pickup of the defective product may be arranged if required
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Delivery timelines depend on location and courier partner
π° Refund Policy
Refunds are provided only if:
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Replacement is not possible due to stock unavailability
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Order is cancelled before dispatch
πΉ Online Payments: Refunded to the original payment method
πΉ COD Orders: Refunded via UPI or bank transfer
β± Refund Timeline:
Refunds are processed within 5β7 business days after approval.
π« Non-Returnable Items
The following items are not eligible for return or refund:
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Used or damaged products (not due to defect)
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Products without original packaging
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Personal care & hygiene products (if opened)
β Order Cancellation
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Orders can be cancelled before dispatch only
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Once shipped, cancellation requests will not be accepted
π‘οΈ Final Decision
AADHYAZONE reserves the right to approve or reject any return or refund request after inspection.
π Contact Us
For return or refund-related queries:
π§ Email: aadhya.zone130723@gmail.com
π Website: https://aadhya.zone