Refund policy

🔁 Return & Refund Policy – AADHYAZONE

At AADHYAZONE, we strive to provide quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before placing an order.

📦 Returns & Replacements

We offer a 7-Day Replacement Policy only in the following cases:

✔ Product received is damaged
✔ Product is defective
✔ Wrong product delivered

❌ Returns are not accepted for reasons such as change of mind, wrong selection by the customer, or personal preference.

⏳ Replacement Request Timeline

  • Requests must be raised within 7 days of delivery

  • Requests after 7 days will not be accepted

📩 How to Request a Replacement

Please email us at aadhya.zone130723@gmail.com with:

  • Order ID

  • Clear images or video showing the issue

  • Brief description of the problem

Our support team will respond within 24–48 working hours.

🚚 Replacement Process

  • After approval, a replacement product will be shipped

  • Pickup of the defective product may be arranged if required

  • Delivery timelines depend on location and courier partner

💰 Refund Policy

Refunds are provided only if:

  • Replacement is not possible due to stock unavailability

  • Order is cancelled before dispatch

🔹 Online Payments: Refunded to the original payment method
🔹 COD Orders: Refunded via UPI or bank transfer

⏱ Refund Timeline:
Refunds are processed within 5–7 business days after approval.

🚫 Non-Returnable Items

The following items are not eligible for return or refund:

  • Used or damaged products (not due to defect)

  • Products without original packaging

  • Personal care & hygiene products (if opened)

❌ Order Cancellation

  • Orders can be cancelled before dispatch only

  • Once shipped, cancellation requests will not be accepted

🛡️ Final Decision

AADHYAZONE reserves the right to approve or reject any return or refund request after inspection.

📞 Contact Us

For return or refund-related queries:

📧 Email: aadhya.zone130723@gmail.com
🌐 Website: https://aadhya.zone